Wired for Words (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

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1. Information We Collect

We may collect the following personal data when you interact with our website:

• Name

• Email address

• Phone number (if provided)

• Information you include in enquiry forms or messages

• Basic website usage data (such as pages visited and cookies)

We do not knowingly collect personal data directly from children. All enquiries are submitted by parents, guardians, or professionals.

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2. How We Use Your Information

We use your personal data to:

• Respond to enquiries and messages

• Provide information about our reading intervention services

• Arrange consultations or assessments

• Improve our website and services

• Maintain communication with parents, schools, or professionals

We only use your data for legitimate business purposes related to our services.

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3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Your consent (when you submit a contact form)

• Our legitimate interest in responding to enquiries and operating our services

 

4. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and to improve user experience.

Cookies do not give us access to your personal information beyond what you choose to provide.

You can disable cookies in your browser settings at any time.

 

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Your data is stored securely and only accessible to authorised personnel.

 

6. Sharing Your Information

We do not sell, rent, or trade your personal data.

We may share limited information with trusted service providers (such as email or website hosting platforms) only when necessary to operate our services.

 

7. Your Rights Under GDPR

You have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent at any time

• Request a copy of the data we hold about you

To exercise these rights, please contact us using the details below.

 

8. Data Retention

We keep your personal data only for as long as necessary to respond to your enquiry or provide our services, unless a longer retention period is required by law.

 

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Wired for Words
Email: wiredforwords@outlook.com
Location: Cyprus

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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